In the EU, national authorities are responsible for enforcing EU consumer protection legislation. If you think that a particular trader is repeatedly violating these rules, including at the cross-border level, you should report your case to them. The EU is modernising and strengthening its consumer protection legislation. Member States` ambassadors meeting in the Council`s Permanent Representatives Committee today approved an agreement between the Romanian Presidency and the European Parliament on a draft directive amending four existing EU directives on the protection of consumers` interests. After 2 months, Mary called the seller and I was told that unfortunately it would not be possible to deliver the kitchen for several months. When Mary wanted to move into her new apartment, she resented the contract and bought a kitchen in stock at another store. She then requested reimbursement of her acompt. The seller refused to recover the deposit and indicated a contract term that stipulates that the seller has the right to retain the account if the customer terminates the contract. Taking a closer look at the contract, Mary found that if the seller had decided to terminate the contract, she would not have been entitled to equivalent compensation. The Directive covers a wide range of subjects.
It amends Directive 2005/29/EC on unfair commercial practices, Directive 2011/83/EU on consumer rights, Directive 93/13/EEC on unfair contract terms and Directive 98/6/EC on the indication of prices. It is part of the New Deal for Consumers launched by the Commission in 2017, accompanied by a proposal for a hearing to protect the collective interests of consumers. In the end, the national consumer organisation intervened. Louise`s fees were reduced and the service provider was forced to amend the unfair term of the contract. Conditions that inappropriately exclude or restrict consumers` rights to compensation if the entrepreneur does not comply with the contract. Every time you buy a product or service from a professional dealer, you agree to a contract, whether it`s gym registration, online ordering car tires, mortgageing your home, or even buying your weekly shopping at the supermarket. Looking more closely at the contract, Pavel discovered a delay allowing the bank to change the interest rate without giving him the opportunity to terminate the contract. Risultati: 56. Esatti: 56.
Tempo di risposta: 102 ms. Conditions under which the trader may set or increase the final price upon delivery, without giving consumers the possibility to revoke the contract if the amount is much higher than originally agreed. Louise subscribes to a newsletter on the criticism of the economic press. It should receive a daily press review of all EU countries in English. But sometimes there was no newsletter for 2 or 3 days and not all messages were translated into English. For a month, she received only one newsletter. Although the service didn`t work properly, she was still receiving invoices on the full subscription fee. It asked the supplier to reduce the price, so that it only had to pay for the days on which it actually received the service. However, the company objected and indicated that the service could be temporarily interrupted, in accordance with the contract, without sending the customer its payment obligations.
Thomas has signed a 5-year contract for the maintenance of central heating in his new home. After 18 months, he found that the monthly fees had unexpectedly increased. When asking for explanations, the merchant referred to a clause in the contract that reserves the right for the company to increase its prices for the maintenance of the heating with a written period of only one month. There does not appear to be any difference between a standard designed by the owner and a standard designed by the manager. But in the end, it is still a contract whose minimum content is set by law: one party makes a proposal, the other examines it and, if the contract is accepted, it is concluded, and the final result, that is, the fulfillment of the obligation to sign a DPA, is obtained regardless of the origin of the basic text. . . .